Logistics and warehousing: from your supplier to the buyer
You choose the product and the supplier. Everything after that is ours: pick up the cargo, ship it, clear customs, check it into the warehouse with a photo report, pick and dispatch orders, and handle returns.
We don't source suppliers and we don't inspect goods at the factory. You know your category, your purchase prices, and your quality better than we do — years of marketplace selling have already sorted that out. Our part starts where the cargo is ready to ship and ends at the buyer.
What's included
Shipping options
Transit times apply to the green customs channel. The red channel adds inspection and storage charges — that's a separate line of costs, and we show it with the invoices.
| Option | Transit time | When it makes sense |
|---|---|---|
| Sea FCL full container | 45–60 days | Large batches from ~50 m³. The lowest shipping cost per unit |
| Sea LCL consolidated cargo | 50–70 days | A first batch and a product test: you pay only for your own volume |
| Air | 7–14 days | Light, high-value goods, an urgent restock of a bestseller |
| DDP delivered duty paid | 7–14 days | Small shipments. The rate is quoted by the logistics company; the setup speeds up the launch noticeably and costs less |
← the table scrolls sideways →
DDP (Delivered Duty Paid) is turnkey delivery: the logistics company moves the cargo, clears customs itself, pays the import duty, and quotes you a single final rate per kilogram or per package. The carrier calculates that rate for the specific shipment, which is why it isn't in the table above. It suits small batches: transit drops to 7–14 days instead of the month and a half to two months by sea, and the total cost of entry comes out noticeably lower than paying separately for freight, the broker, and the duty. For large batches sea freight wins: at that scale the per-unit DDP rate stops paying off.
We calculate shipping for your specific batch — it depends on volume, weight, and lane: compare the options for your product →
The warehouse
Our own warehouse in Buenos Aires. In other countries we open a warehouse for the project.
Check-in with photo report
Every item is counted and photographed. Discrepancies are recorded immediately, not a month later.
Storage and fulfillment
Storage, order picking, and batched shipments to the marketplace warehouse in line with sales.
Returns
Intake, condition check, return to stock or write-off — reflected in the client dashboard.
Check-in is documented with a photo report: an overall view of the pallets before opening, the container number and seal, the condition of the packaging, an item-by-item count, and separate shots of any damaged units. The report appears in the client dashboard on the day of check-in, together with the discrepancy report. If the actual quantity doesn't match the invoice, the claim against the supplier or the carrier is raised right away, while the claim window is still open — not a month later, when the goods have already started selling.
Let's calculate your shipping
Category, weight, dimensions, and batch volume — we'll come back with a rate and a transit time.
How shipping goods into Latin America works
The path from supplier to buyer in Latin America takes four to eight weeks and runs through six points, and at each of them something can go wrong: pickup at the supplier, international freight, customs clearance, warehouse check-in, order dispatch, and returns. We take on all six and are accountable for the result under contract.
We match the freight to the batch: sea is cheaper and slower, air is faster and more expensive; for first test batches consolidated cargo or DDP is often the better deal, since the carrier takes on customs and the duty as well. Insurance is issued for the full value of the goods. Customs clearance is handled by a local broker, and we verify the tariff classification before shipping: the code is what sets the duty rate and, with it, the landed cost of the batch.
Warehouse check-in is documented with a photo report on the day of arrival: container number and seal, the condition of the pallets before opening, an item-by-item count, separate shots of damaged units. Discrepancies against the invoice are written up immediately, while the claim window against the supplier or the carrier is still open. After that the goods are stored, picked against orders, and shipped through the marketplace's logistics.
Returns are a separate line item, and one that planning usually underestimates. The product comes back to the warehouse, goes through a condition check, and is either returned to stock or written off; both are reflected in the client dashboard. The return rate for the category is built into the calculation from the start — how it affects the margin is covered in the blog.